1. The right which has been purchased is only a limited short time stay as defined in the 

 

reservation order and it is not a rental or any other legal right whatsoever.

 

2. Minimum stay is 15-30 nights unless otherwise confirmed by ‘the manager of 'Raanana & Herzliya Luxury'.

3.  All Rates and Payments are charged in NIS.  

    Rates include: all utilities, beddings and towels , wireless internet and cable TV.

    The rent fee does not include electricity bill and cleanings fees (electricity is charged per meter reading 1 Kw= 1 ILS).

    Weekly cleaning after 7 nights stay is mandatory.  

 

In addition, there is a final cleaning fee :$320-380 final cleaning fee for 2-4 bedrooms apartments;

$120 final cleaning fee for the studio apartment.

 

Weekly cleaning is mandatory and is charged for stays longer than 15 nights stay.

 

3. Weekly Cleaning is 140$-220$ per visit (depends on apartment size and num of guests).

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4. A 50 % non-refundable pre-payment is required to reserve the apartment. This will be deducted 

 

from total due at check-in.

 

5. Client will receive confirmation of reservation after 'Raanana & Herzliya Luxury' receive the pre-payment.

 

6. Full payment including extras is due at check-in. Payment is in NIS according to the known 

 

exchange rate on date of payment.

 

7. Early departure and/or partial use of the apartment will not entitle guests to a refund.

 

8. Our cancellation policy is:

 

a. 50% of the reservation value is a non-refundable prepayment.

 

b. 75% of the reservation value is non refundable in the event of cancellation  70 to 30 days prior to the arrival 

 

date of the reservation

 

c. 100% of the reservation value is non refundable in the event of cancellation 30 nights or less prior to the 

 

arrival date of the reservation.

 

9. 'Raanana & Herzliya Luxury' Apartments may not be held responsible for cancellations for any reason. We 

 

suggest that you take out cancellation insurance for your trip.

 

10. Cleaner , Taxi and tour-guide reservations cannot be cancelled once they have been reserved.

 

11. Check-in time is 3 pm. Check-out time is 10 am. Early check-in and late check-out are based 

 

on availability and must be confirmed in advance and will incur extra charges.

 

12. The 50% prepayment for all apartments can be paid by Visa & MasterCard which will be 

 

processed through our secure server and wire transfers.  In case of wire transfer, 100% of the 

 

reservation is due at time of reservation to secure the reservation.

 

A commission of 3.5% is added to payments by credit cards.

 

13. The remaining 50% payment on arrival can be paid as follows:   (a) Visa, MasterCard can be 

 

paid only one calendar month before arrival.   ( b).  cash (USD, Euro or NIS) upon arrival.

 

14. By accepting these Terms and Conditions, you confirm that 'Raanana & Herzliya Luxury' may use your 

 

credit card to charge cancellation fees and to charge smoking, lighting fire,  and pet fine as well as 

 

charge for repair of damages/lost keys.

 

15. Total number of people will not exceed the total party size specified in the confirmation of 

 

reservation, ‘Raanana & Herzliya Luxury’ will charge each extra guest 25-30$ per night up to the maximum 

 

allowed number of guests (depends on the apartment).

 

16. Animals are not allowed in the apartments. Pets in the apartment will incur a 400 US$ fine.

 

17. Smoking is not permitted in the apartments. Smoking in the apartment will incur a US$ 400 fine.

 

18. It is forbidden to light a fire of any kind – BBQ/ candles/cigarettes/ etc. in the apartments 

 

or on the balconies. Any of the above will incur a 400$ fine

 

19. Please ensure a quiet atmosphere so as not to disturb the neighbors.

 

20. Damages to the apartment furniture appliances or loss of a key will be charged the amount 

 

needed to repair the damage.

 

21. Construction works and renovations may occur from time to time in the buildings of the 

 

apartments or in the surrounding buildings. 'Raanana Luxury' will not be held responsible for 

 

noise or other inconvenience emanating from these works. 'Raanana Luxury' will inform all guests 

 

as soon as they know of such noise/inconvenience.  'Raanana Luxury' may choose to reimburse 

 

or offer discount in these situations as they see fit. 'Raanana Luxury' will notify guests of such 

 

compensation.

 

22.’Raanana Luxury’ Will provide you 2 sets of keys . Any lost key is charged 300 ILS.

 

23. Check in is at 3pm.

     Check out time is 10 am.

    Any late check out (without permission) will be calculate and charged as an extra night.

24. Electricity is charged per meter reading upon check in & check out (1 KW=0.9 ILS)

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